State Disclosures
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A C F G I K L M N O P T V W



Alabama

For answers to questions or to register a complaint, contact the Customer Service Department of TouchPay by calling toll free 866-204-1603.


Arizona

For answers to questions or to register a complaint, contact the Customer Service Department of TouchPay by calling toll free 866-204-1603.


Arkansas

For answers to questions or to register a complaint, contact the Customer Service Department of TouchPay by calling toll free 866-204-1603.


California

TouchPay is licensed as a money transmitter by the California Department of Financial Institutions.

Consumer Notice
If you have complaints with respect to any aspect of the money transmission activities conducted at this location, you may contact the California Department of Financial Institutions at its toll-free telephone number, 1-800-622-0620, by e-mail at consumer.complaint@dfi.ca.gov, or by mail at Department of Financial Institutions, Consumer Services, 1810 13th Street, Sacramento, CA 95811.



Colorado

Consumer Notice
Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the repayment of money or credit are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 12, Article 52, Colorado Revised Statutes. If there are questions or concerns regarding a transaction with a licensee, please contact the Colorado Division of Banking at 303-894-7575 or by mail at Colorado Division of Banking, 1560 Broadway, Suite 975, Denver, Colorado 80202. Consumer complaints should be in writing, providing as much detail as possible. Please include the following information:



Florida

Consumer Notice

Florida customers may contact the Florida Department of Financial Services at (800) 342-2762 or write to 200 East Gaines Street, Tallahassee, Florida, 32399, for questions about compliance with the Florida Money Transmitters Code.



Georgia

Consumer Notice
TouchPay is licensed by the Georgia Department of Banking and Finance. Activity is licensed under the Georgia Sale of Checks Act.



Idaho

For answers to questions or to register a complaint, contact the Customer Service Department of TouchPay by calling toll free 866-204-1603.



Illinois

Consumer Notice

For Customer Support regarding suspected violations of this Act please contact the Illinois Department of Financial Institutions, Consumer Credit Division Toll Free (888) 298-8089.



Indiana

For answers to questions or to register a complaint, contact the Customer Service Department of TouchPay by calling toll free 866-204-1603.



Iowa

For answers to questions or to register a complaint, contact the Customer Service Department of TouchPay by calling toll free 866-204-1603.



Kansas

For answers to questions or to register a complaint, contact the Customer Service Department of TouchPay by calling toll free 866-204-1603.



Kentucky

For answers to questions or to register a complaint, contact the Customer Service Department of TouchPay by calling toll free 866-204-1603.



Louisiana

For answers to questions or to register a complaint, contact the Customer Service Department of TouchPay by calling toll free 866-204-1603.



Maine

For answers to questions or to register a complaint, contact the Customer Service Department of TouchPay by calling toll free 866-204-1603.



Maryland

Consumer Notice

The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding TouchPay money transmission services at:

Commissioner of Financial Regulation
Attention: Complaint Unit
500 North Calvert Street, Suite 402
Baltimore, Maryland 21202
Telephone: 1-888-784-0136



Michigan

For answers to questions or to register a complaint, contact the Customer Service Department of TouchPay by calling toll free 866-204-1603.



Mississippi

For answers to questions or to register a complaint, contact the Customer Service Department of TouchPay by calling toll free 866-204-1603.



Missouri

For answers to questions or to register a complaint, contact the Customer Service Department of TouchPay by calling toll free 866-204-1603.



Montana

For answers to questions or to register a complaint, contact the Customer Service Department of TouchPay by calling toll free 866-204-1603.



New Jersey

For answers to questions or to register a complaint, contact the Customer Service Department of TouchPay by calling toll free 866-204-1603.



New Mexico

For answers to questions or to register a complaint, contact the Customer Service Department of TouchPay by calling toll free 866-204-1603.



New York

For answers to questions or to register a complaint, contact the Customer Service Department of TouchPay by calling toll free 866-204-1603.



North Carolina

For answers to questions or to register a complaint, contact the Customer Service Department of TouchPay by calling toll free 866-204-1603.



Ohio

For answers to questions or to register a complaint, contact the Customer Service Department of TouchPay by calling toll free 866-204-1603.



Oklahoma

For answers to questions or to register a complaint, contact the Customer Service Department of TouchPay by calling toll free 866-204-1603.



Oregon

For answers to questions or to register a complaint, contact the Customer Service Department of TouchPay by calling toll free 866-204-1603.



Pennsylvania

For answers to questions or to register a complaint, contact the Customer Service Department of TouchPay by calling toll free 866-204-1603.



Tennessee

For answers to questions or to register a complaint, contact the Customer Service Department of TouchPay by calling toll free 866-204-1603.



Texas

Consumer Notice
TouchPay is licensed under the laws of the State of Texas and by the state law is subject to regulatory oversight by the Texas Department of Banking. Any customer wishing to file a complaint against TouchPay should contact TouchPay directly at 866-204-1603. After first contacting TouchPay, if you still have an unresolved complaint regarding the company's money transmission, please direct your complaint to:

In Person or U.S. Mail:
Texas Department of Banking
2601 North Lamar Blvd., Suite 300, Austin, TX 78705
Toll Free: 1 (877) 276-5554 / Fax: 1 (512) 475-1313
Send Email to: consumer.complaints@dob.texas.gov
Web Page: www.dob.texas.gov



Virginia

For answers to questions or to register a complaint, contact the Customer Service Department of TouchPay by calling toll free 866-204-1603.



Washington

For answers to questions or to register a complaint, contact the Customer Service Department of TouchPay by calling toll free 866-204-1603.



Wisconsin

For answers to questions or to register a complaint, contact the Customer Service Department of TouchPay by calling toll free 866-204-1603.